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Bid Classification: 
Services
Bid Type:  RFP
Bid Number:  NRFP2402
Bid Name:  Customer Relationship Management (CRM) Software
Bid Status:  Awarded
Bid Awarded Date:  Mon Apr 7, 2025 (EDT)
Published Date:  Mon Aug 26, 2024 3:07:59 PM (EDT)
Bid Closing Date:  Tue Sep 24, 2024 11:30:59 AM (EDT)
Question Deadline:  Wed Sep 11, 2024 11:30:00 AM (EDT)
Duration in months:  60
Negotiation Type:  Refer to project document
Condition for Participation:  Refer to project document
Electronic Auctions:  Not Applicable
Language for Bid Submissions:  English unless specified in the bid document
Submission Type:  Online Submissions Only
Submission Address:  Online Submissions Only
Public Opening:  No
Description: 

The Town of Ajax is soliciting Bids from qualified companies to provide a Customer Relationship Management (CRM) or Customer Service Management (CSM) system. 
Bid Document Access:  Bid document preview, bid opportunity, and award notices are available on the site free of charge. Suppliers are not required to register for a bid opportunity prior to previewing unsecured bid documents. Please note, some documents may be secured and you will be required to register for the bid to download and view the documents. To download secured documents and/or to participate in this opportunity, you will need to have a subscription plan or buy Pay-Per-Bid access for this opportunity (available if you don't have an active subscription).
Trade Agreements:  Show Trade Agreements [+]
Canada-European Union Comprehensive Economic and Trade Agreement (CETA)
Canadian Free Trade Agreement (CFTA)
Categories:  Show Categories [+]
  • Consulting Services - Professional Services
    • Administrative
    • Recreation
    • Management
    • Other
    • Advertising/Marketing
    • Information Technology
  • Information Technology
    • Services
    • Computer Software
  • Business Services
    • Records Management
  • Other
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.
This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.

Awarded

The following are the awarded vendors for the bid:

No Awarded ...


Bids Submitted

For RFTs / RFQs, the Town will only publish a ranking list of bids received. A rank of 1 represents the lowest bid. 

The following Bids have not been reviewed for compliance and are therefore unofficial. 

The Town will review bids for compliance and announce the final award result through the Bids & Tenders portal.

No Submitted ...


Plan Takers

The following are the plan takers for the bid:

No Plan Takers ....

This information is only available to invited bidders and registered plan takers. To view this information you must login to your account.